Build personas from motivations and barriers, updated continuously.
Build segments from goals, fears, constraints, and tradeoffs expressed in conversation, updated as behavior changes.
Each audience segment includes the drivers behind it, the objections inside it, and the language that moves it, plus how prevalent it is, how it’s trending, and where it shows up.
echo segments people based on what drives them, what blocks them, and what changes their decision.
Markets move. A new competitor, policy change, or cultural moment can reshape motivations overnight. echo identifies audiences segments and shows what changed in real time.
Get clear segment definitions and the messaging that works for each, ready to use across your channels
You ask, we answer
Traditional segments are built from static attributes and past behavior. echo builds segments from live conversational intent – motivations, barriers, and triggers – and keeps them current as the world changes.
Yes – define what you care about (category, buyer types, jobs-to-be-done, constraints) and echo will form segments around those drivers. You can also refine segment rules as you learn.
Yes – each segment includes the language that resonates, common objections, and what to avoid. It also includes an activation playbook your team can use across channels.
Segments update continuously as new conversations come in. You can track drift over time – size, top drivers, and emerging objections – so you know what changed and why.
Start by exploring what echo already knows. Go deeper when you’re ready.